What do you do when one of your clients calls with an intellectual property question?

• What do you do when one of your clients calls with an intellectual property question?

• Doesn’t it make more sense to establish a regular intellectual property outsource for your firm?

• So where do you find an intellectual property outsource that’s truly accountable to your firm?

• What sort of practitioner should you be looking for in an intellectual property outsource?

• Which intellectual property credentials are most important to your clients?

• How do you arrange for the firm of Thomas J. Germinario to become your firm’s intellectual property outsource?

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It’s probably happened to you more than a few times already. A valued client calls, and he or she is looking to patent an invention, register a trademark, or copyright some software. The volume of IP matters that come to your firm doesn’t justify hiring an IP partner. So all you can do is refer your client to an IP attorney who has no connection with your firm and is not accountable to you for the type of service he/she provides to your client. Your IP attorney referral may be just a name you pulled out of a professional publication or website. But your client is looking to you to place them in the hands of someone you can vouch for, someone who will treat them the way you would if you were handling the matter yourself. The goodwill and trust that you’ve spent years cultivating with your client is on the line here — yet you have absolutely no control of the situation. There must be a better way to handle these situations.